1 reviews | Active since May 2022
RAIN IS A BIG ****
Rain is a BIG **** They sold me their router for Wi-Fi connection, I was told that it's NOT a contract and my connection will be enabled by monthly payments , meaning that if I miss a payment, network will be taken off. According to my knowledge I only owe them 1 month payment but they are now busy flooding me with "Final Notice of Demand" messages with an outstanding balance of R1979.9, really now how did we get to that?? I even got calls demanding the payment of which I asked the consultant but never got a proper reasoning, instead I was told that I accepted the router and the fee is for the router, even though I asked that they come and get it as I don't wish to use it anymore, the router is still in perfect condition and the box is still kept along with the cables. They had previously said if I want to terminate the service, arrangements will be made for the router to be collected without a charge. When I mentioned that to the consultant that phoned for the payment demand he told me that I should just pay the money and throw away the router or give it to someone else 🤔.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
