AM
Antoinette M
1 reviews | Active since Aug 2024
27 Aug 2025, 13:15
Rain is a ****
In February I made a payment of R589 via the rain website, rain deducted the money on my partners account as I put his card when paying , money went out but rain claims they never received the payment they asked for pop, bank statement and I sent all that , till today they never fixed that issue of the R589 that I paid . When I call they give me a runaround . It’s been over 6 months I’m very disappointed
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
27 Aug 2025, 14:26Hi Antoinette
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
Rain's reply27 Aug 2025, 14:26
Official
Hi Antoinette
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.
Regards,
rain.
AM
Antoinette M's updateReviewer Update
28 Aug 2025, 15:32I have already sent the bank statement 4 times before and no one got back to me. Still gave me a run around for 6 months.
I have sent it now again using the email of *** , please resolve this issue it’s been way too long
I have sent it now again using the email of *** , please resolve this issue it’s been way too long
AM
Antoinette M's update28 Aug 2025, 15:32
Reviewer Update
I have already sent the bank statement 4 times before and no one got back to me. Still gave me a run around for 6 months.
I have sent it now again using the email of *** , please resolve this issue it’s been way too long
I have sent it now again using the email of *** , please resolve this issue it’s been way too long
AM
Antoinette M's updateReviewer Update
28 Aug 2025, 19:56457896……2245 FNB card
I included that on the email I sent payment made on the 25th of February, reflected on the 28th … I made a payment of R520 not R589 my mistake
I included that on the email I sent payment made on the 25th of February, reflected on the 28th … I made a payment of R520 not R589 my mistake
AM
Antoinette M's update28 Aug 2025, 19:56
Reviewer Update
457896……2245 FNB card
I included that on the email I sent payment made on the 25th of February, reflected on the 28th … I made a payment of R520 not R589 my mistake
I included that on the email I sent payment made on the 25th of February, reflected on the 28th … I made a payment of R520 not R589 my mistake
AM
Antoinette M's updateReviewer Update
29 Aug 2025, 21:25Seen, Thank you for finally fixing this matter
AM
Antoinette M's update29 Aug 2025, 21:25
Reviewer Update
Seen, Thank you for finally fixing this matter
Rain's replyOfficial
30 Aug 2025, 11:14Hi Antoinette
We are glad we could assist
Regards
Rain
We are glad we could assist
Regards
Rain
Rain's reply30 Aug 2025, 11:14
Official
Hi Antoinette
We are glad we could assist
Regards
Rain
We are glad we could assist
Regards
Rain