Rain is a ****

I was using rain and since I lost my job I couldn't afford paying for it any longer. I tried contacting them multiple times and my phone wasn't picked up. There was also no option to cancel the sim card on the website or the app as it was greyed out.

Now they say I owe R2500 and what confuses me is I haven't been using their wifi. What exactly am I owing because they have blocked me from using the internet? If I wasn't blocked I would understand but this is daylight *******. I'm now handed over for owing a service that I was blocked from using.

Rain is a **** company and they hardly every solve issues that we have like their poor network issues. They are quick to tell you that you owe them when they provide poor services. They only care about you coming on board as a customer but once you have issues or want to cancel their contract they are nowhere to be found. Next thing you are billed for a service you were blocked from using and at that time, you are not even given an option to cancel their contract. This is absurd, total **** this company and I regret ever getting involved with them