MM
Mandisa M
1 reviews | Active since Apr 2025
25 Apr 2025, 18:13
Rain is a ****
Rain is absolutely terrible, from serving us with the most unreliable network to ****ming us our money!
I made a payment through their link on the 20th of April, everything was fine until they disconnected my wifi yesterday the 24th of April. I called them and they requested proof of payment of which I have sent numerous times. I have called numerous times but no help.
They keep saying I am owing and I need to pay on the website so they want me to double pay! Even today my wifi is still disconnected! A disgrace of ****mers!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
25 Apr 2025, 18:44Hi Mandisa M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply25 Apr 2025, 18:44
Official
Hi Mandisa M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MM
Mandisa M's updateReviewer Update
25 Apr 2025, 19:05I have unfortunately been hearing that the whole day with no assistance. I am pretty sure you will “escalate” it like they have all been saying when I call!
MM
Mandisa M's update25 Apr 2025, 19:05
Reviewer Update
I have unfortunately been hearing that the whole day with no assistance. I am pretty sure you will “escalate” it like they have all been saying when I call!
MM
Mandisa M's updateReviewer Update
25 Apr 2025, 19:23You have been saying that the whole day! Is your billing department closed? What’s so hard with helping now that the money is on your side and I have to run after you?
MM
Mandisa M's update25 Apr 2025, 19:23
Reviewer Update
You have been saying that the whole day! Is your billing department closed? What’s so hard with helping now that the money is on your side and I have to run after you?
MM
Mandisa M's updateReviewer Update
26 Apr 2025, 13:21Waking up today and the day is almost over. I am still not connected and my issue is still not sorted out yet money left my bank. They have my money but I have to suffer 💔. Absolutely disappointed with the service and I wouldn’t recommend them to anyone.
They don’t even have physical stores around Durban where we can go complain. Clearly running away from responsibility!
They don’t even have physical stores around Durban where we can go complain. Clearly running away from responsibility!
MM
Mandisa M's update26 Apr 2025, 13:21
Reviewer Update
Waking up today and the day is almost over. I am still not connected and my issue is still not sorted out yet money left my bank. They have my money but I have to suffer 💔. Absolutely disappointed with the service and I wouldn’t recommend them to anyone.
They don’t even have physical stores around Durban where we can go complain. Clearly running away from responsibility!
They don’t even have physical stores around Durban where we can go complain. Clearly running away from responsibility!
MM
Mandisa M's updateReviewer Update
28 Apr 2025, 00:50Is your billing team on holiday?? Definitely taking this up with ICASA
MM
Mandisa M's update28 Apr 2025, 00:50
Reviewer Update
Is your billing team on holiday?? Definitely taking this up with ICASA