DS
Debajit S
1 reviews | Active since Jun 2019
12 Mar 2021, 10:00
RAIN is a ****
What a horrible service.... I have initiated a cancellation of the SIM that I started few days ago. The reason being pathetic Internet speed and support system. RAIN is a ****. They don't have a Walk-n center and Customer Care number where you can discuss your issues. No response to the calls logged. Now I am worried how to get the money refunded. PLEASE STAY AWAY from this.
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Replies (2)0
Replies (2)
Rain's replyOfficial
12 Mar 2021, 10:28Good morning, Debajit.
I would like to extend my apology to you for the inconvenience caused. I have escalated your ticket and one of our agents is working on resolving your issue.
Kind Regards
Mosa
I would like to extend my apology to you for the inconvenience caused. I have escalated your ticket and one of our agents is working on resolving your issue.
Kind Regards
Mosa
Rain's reply12 Mar 2021, 10:28
Official
Good morning, Debajit.
I would like to extend my apology to you for the inconvenience caused. I have escalated your ticket and one of our agents is working on resolving your issue.
Kind Regards
Mosa
I would like to extend my apology to you for the inconvenience caused. I have escalated your ticket and one of our agents is working on resolving your issue.
Kind Regards
Mosa
DS
Debajit S's updateReviewer Update
15 Mar 2021, 16:43Hi Mosa,
After your escalation, I received an email asking few questions. I have answered all of them up to my knowledge. After that there is a silence again. I request you to fix the issue or cancel the connection whichever is easier for you. Many thanks.
After your escalation, I received an email asking few questions. I have answered all of them up to my knowledge. After that there is a silence again. I request you to fix the issue or cancel the connection whichever is easier for you. Many thanks.
DS
Debajit S's update15 Mar 2021, 16:43
Reviewer Update
Hi Mosa,
After your escalation, I received an email asking few questions. I have answered all of them up to my knowledge. After that there is a silence again. I request you to fix the issue or cancel the connection whichever is easier for you. Many thanks.
After your escalation, I received an email asking few questions. I have answered all of them up to my knowledge. After that there is a silence again. I request you to fix the issue or cancel the connection whichever is easier for you. Many thanks.