NS
Nathalie S

1 reviews | Active since Jun 2016

29 Jul 2024, 11:30

Rain is a ****** ****

Hello Peter, I’m sick and tired how *********** RAIN network, I have been receiving sms’s from their Agency “NuDebt” that I have an outstanding debt of R880 whereby I pay RAIN through NuDebt an Amount of R2500.00. First payment was made on the 07/11/2023 an amount of R1250.00 and the second payment was made on the 15/12/2023 same amount R1250.00. Now I have been harassed by RAIN that I owe them and the have handed me over to NuDebt, I asked them nicely last year 2023 to Deactivate their Sim Card cause I’m no longer using it I have Vodacom Fibre Package and is already a year not using their Sim Carl but the nerve of them on keeping billing me. Are they aware that are messing up on my Credit Score Profile? I called them many many times to deactivate the sim card but it’s seems they don’t want to. I still haven’t two Proof of Payment and both were send to *** will take legal steps towards them cause I’m sick and tired now.

0
Replies (3)
Rain
Rain's reply29 Jul 2024, 11:39
Official
Hi Nathalie,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
NS
Nathalie S's update01 Aug 2024, 19:07
Reviewer Update
Hi, I’m still getting the sms’s that I have defaulted please make payment urgently. But the agent I was told me she will cancel the SIM card of which she did, and she will remove the outstanding debt of R800.00 from my profile but now I’m confused I received two sms’s that I need to pay. When will this be resolved? Guys please for the last time stop this nonsense…..Here is the sms I just received minutes ago…..

Urgent Notice! Mtila, You?ve defaulted on ur rain acc. PAY online https://pay.ozow.io/p/77A*** Tel ***

So what must happen now????

NS
Nathalie S's update02 Aug 2024, 18:09
Reviewer Update
Thank you