Rain is a ****

I cancelled my Rain subscription on February 16, with a cancellation date of February 28. However, on February 25, they deducted payment from my account. I assumed I might have requested cancellation late , but I also expected to have WiFi for the rest of the month since they had already deducted payment.

To my surprise, they stopped my WiFi service which I don’t understand. Today, they attempted to deduct payment again, despite my account showing that I had already paid. I requested a callback and tried calling them, but was unsuccessful.

According to their records, my next payment date is March 25. However, I had already cancelled my subscription and they had stopped my WiFi service.