Rain is ***********

I have ordered my rain one product on the 1st of march 2024 and they were so helpful to get me connected, from the 2nd of march I've only had problems with the product to a point that 22 days later I've cancelled the product my internet speeds were always below 5Mbs where I am paying for 60Mbs , I even down graded the line speed to 30Mbs but that didn't work either, every time I phoned them to sort the issue out it just got escalated and that's where it stayed no one contacted me regarding the problem, the advanced team is *********** just as the technical team always saying reset the router or to reboot the thing which never works.