S
STEVE
1 reviews | Active since Dec 2021
15 May 2026, 12:33
Rain is *******
I have been using RAIN for the past 4 years. In the beginning they send me a router and end of the month I paid pro-rata. Now that I have recently cancelled their services, mid-April month end I paid and at the end of the month they terminated their services cool. 2 weeks later, 14 May they send me an invoice to be paid month end. And every consultant of theirs is saying I'm paying for the month of April but njani
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Replies (4)
Rain's replyOfficial
15 May 2026, 13:10Hi STEVE.
We're really sorry your rain experience hasn't been as good as you expected.We're going to get on this asap.
Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected.We're going to get on this asap.
Thank you.rain.
Rain's reply15 May 2026, 13:10
Official
Hi STEVE.
We're really sorry your rain experience hasn't been as good as you expected.We're going to get on this asap.
Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected.We're going to get on this asap.
Thank you.rain.
S
STEVE's updateReviewer Update
15 May 2026, 14:09but the services were paid for in April which services am i paying for in May? from my initial start of the contract i was made to pay a pro-rata fee in the first month and now i have terminated before another month run start what am i being charged
S
STEVE's update15 May 2026, 14:09
Reviewer Update
but the services were paid for in April which services am i paying for in May? from my initial start of the contract i was made to pay a pro-rata fee in the first month and now i have terminated before another month run start what am i being charged
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STEVE's updateReviewer Update
15 May 2026, 14:14Example:
month 1: use for 10 days - charged pro-rata
month 2: use for the month run - pay full amount
month 3: use for the month run - pay full amount
month 4: use for the month run - pay full amount
month 40: use 20 days and cancel - pay full amount
month 41: no use - invoice received for full amount - why is this amount
Please explain?
month 1: use for 10 days - charged pro-rata
month 2: use for the month run - pay full amount
month 3: use for the month run - pay full amount
month 4: use for the month run - pay full amount
month 40: use 20 days and cancel - pay full amount
month 41: no use - invoice received for full amount - why is this amount
Please explain?
S
STEVE's update15 May 2026, 14:14
Reviewer Update
Example:
month 1: use for 10 days - charged pro-rata
month 2: use for the month run - pay full amount
month 3: use for the month run - pay full amount
month 4: use for the month run - pay full amount
month 40: use 20 days and cancel - pay full amount
month 41: no use - invoice received for full amount - why is this amount
Please explain?
month 1: use for 10 days - charged pro-rata
month 2: use for the month run - pay full amount
month 3: use for the month run - pay full amount
month 4: use for the month run - pay full amount
month 40: use 20 days and cancel - pay full amount
month 41: no use - invoice received for full amount - why is this amount
Please explain?
S
STEVE's updateReviewer Update
15 May 2026, 15:43I will pay the invoice but I can confirm that I am ****** and I guess that is how the network runs their business. The explanation does not make any sense. I made requests for the contract but they were never issued and the email contact which was never issued. The only engagement was on this platform or phone calls which I'm not going to engage you guys on because I can't keep records.
S
STEVE's update15 May 2026, 15:43
Reviewer Update
I will pay the invoice but I can confirm that I am ****** and I guess that is how the network runs their business. The explanation does not make any sense. I made requests for the contract but they were never issued and the email contact which was never issued. The only engagement was on this platform or phone calls which I'm not going to engage you guys on because I can't keep records.