DR
Dichaba R
1 reviews | Active since Sept 2014
16 Aug 2024, 13:10
Rain Interrupted Network
I have been experiencing interrupted connection for months now. I have called in to get a resolution with no success. I was advised that my modem needs to registered to the nearest tower, which was done, but yielded no results. The modem keeps disconnecting and restarting every 10 minutes or so. This makes working from home a hurdle (which is my primary place of work). My payments are never interrupted, I don't understand why your service is. It was ok for the first 4 to 5 months or so and then suddenly started disconnecting. I need this resolved ASAP or advise if that is not possible so I can seek service from another provider
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Replies (1)0
Replies (1)Rain's replyOfficial
16 Aug 2024, 14:38Hi Dichaba,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Rain's reply16 Aug 2024, 14:38
Official
Hi Dichaba,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain
