Rain internet worst service ever

We got a 30 MB up and down line with Rain using their new and "improved" The 101 router. We had good connection in the beginning of December for a few days. After that it just went downhill. We have signal for about 40 seconds and the no internet connection for the next five minutes, this goes on the whole time even when no divices are connected. Every time we phone them it is a different story and they say they will reset it. It is now less than 2 months and had to cancel it. This was after we called in and the lady said our router is faulty. She said it must be replaced and another department will phone to come and pick up the old one and give us the new one.

We waited five days for the call to come until we decided enough is enough and cancelled with Rain. It wasn't even 5 minutes after we cancelled then one of the consultants phoned to find out why we cancelled. Easy for them to take your money every month but as soon as there is something wrong it takes them ages to fix or there is always stories. Even now we cancelled last week and our contract ends 31st of January. Since we cancelled our data line was even worse no connection at all. We phone 3 times after cancellation to tell them something is wrong but nothing changes, we requested multiple call backs but don't get any..

Just want to say very disappointed with Rain and will not recommend to anyone.