JM
Jackson M

1 reviews | Active since Aug 2020

03 Apr 2025, 10:54

Rain internet, worst network ever

This is the worse internet network by far, You don't get any feedback and everyone seems lost as they keep sending the same automated response( sorry for your frustration) and nothing gets done. I been waiting for feedback from support department. Do not get this network, it always says connected, but not secured I bet no one will get back to me on anything Ref number ***0

0
Replies (4)
Rain
Rain's reply03 Apr 2025, 11:54
Official
Hey Jackson M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
JM
Jackson M's update03 Apr 2025, 11:57
Reviewer Update
Also you agents are very rude and drop calls while speaking
I spoke to KC at 11:15 2025-04-03 and she dropped the call.
Again" sorry for your frustration " but nothing is done about it
It's time to change networks
JM
Jackson M's update03 Apr 2025, 12:08
Reviewer Update
Payments were made on 28th Jan - 3rd March and 31st March
Payments were made, time wasted and a very unprofessional approach to reply publicly but can't make a effort to contact privately
Promises were made to get a response yesterday already but still waiting
Pathetic service.
JM
Jackson M's update03 Apr 2025, 12:23
Reviewer Update
As advised I would like to have a payment breakdown cause right now u contradicting yourself, where did the outstanding payment come from? This is why I want someone to contact me.
Once again, ***** of steel to reply publicly but can't make contact??!!!