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Nathan A

1 reviews | Active since Oct 2015

26 Oct 2022, 07:07

RAIN INTERNET - WORST IN THE WORLD

I've had no Internet Connection for 7 days now. I've called the "support team" more than 8 times now, they just don't care. I've got 11 routers of which 6 are in my stores and 5 at my properties. I will be cancelling my services today.

This is outrageous.

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Replies (3)
Rain
Rain's reply26 Oct 2022, 08:24
Official
Hi Nathan.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
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Nathan A's update11 May 2023, 10:33
Reviewer Update
Just over 6 months and I'm sitting with exactly the same issue again. I've had no internet for 8 days now. I've spoken to more than. 7 consultants and my issue hasn't been resolved yet.

I hear the same song everytime. Sorry this and sorry that. I want this issue resolved now. Not in an hour, NOW.

If this is not resolved in an hour I will cancel all 6 contracts today.

Disgusting service.
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Nathan A's update11 May 2023, 10:35
Reviewer Update
See previous correspondence that was I. Private and contact the relevant person to resolve this now