MW
Musaddiq W

1 reviews | Active since Aug 2024

19 Aug 2024, 10:51

RAIN INTERNET SUCKS

Internet connection stopped. I phoned in they said a tower was faulty. They connected me to another tower still now internet. 5 days later tower was still not fixed. In the 2 months of subscription internet disconnection and speed dropping was often at least once a day. I would not advise anyone to join them despite their reasonable price. Guess thats why they are slightly cheaper than other providers. Oh and the consultant i was speaking to on the 5th day actually ignored me on the phone. I had to cut the call and call back.

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Replies (3)
Rain
Rain's reply19 Aug 2024, 10:58
Official
Hi Musaddiq W,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MW
Musaddiq W's update19 Aug 2024, 11:03
Reviewer Update
This is about the same reply i recieved from your telephone support and I'm still waiting.
MW
Musaddiq W's update19 Aug 2024, 11:40
Reviewer Update
Will wait for his visit