RAIN INTERNET *****S and LIES. WORST IVE ENCOUNTERED

We were told, to register and pay upfront R479, which is for the month upfront, then there after billing. So they billed us, within the month of paying R479, they *******LY STOLE the next amount out the bank account. Now, after 5 QUERIES, we are told that they will credit it, and revise the accounts department. After FAILING to get back to us, I escalated the matter with a manager called SIFHOSO, which PROMISED to get back to us, it's been ANOTHER 2 WEEKS. Now, we have called AGAIN, to report that we haven't had WI FI, FOR 3 DAYS, NOW 4 DAYS, ONLY TO BE TOLD THE TOWERS ARE DOWN????????? I HAVE A NCR AND NCA, AND THEY ARE *******LY BILLING CUSTOMERS WITHOUT PROVIDING A SERVICE WHICH THEY PAID FOR!!!!! ITS FRIDAY, 26 MARCH 2021, AND THEIR CALL CENTRE HAS NO INTEREST IN ATTENDING TO ANY EMERGENCY, WHICH NOW, IS RESULTING IN ANOTHER WEEKEND, 2ND WEEKEND IN MARCH, NO F%@# WI FI !!!!!!!!!!!!!!!!!! NO CALL BACK SINCE 2ND MARCH 2021, EMPTY PROMISES AND WORST, *****ING MONEY, OVER BILLING, KEEPING MY MONEY RANSOM, WORST OF ALL, LYING TO ME AND PROBABLY OTHER CUSTOMERS TOO. NO WI FI, AND A F%@ YOU ATTITUDE FROM ALL MANAGEMENT INVOLVED.