AM
Aleshia M
1 reviews | Active since Sept 2022
29 Sept 2022, 11:35
Rain Internet - STAY AWAY!!!!
If I could give ZERO stars I would. First of all the internet reception is appalling. I cancelled my contract/ subscription in April yet they continued to bill me and took R1200 out of my account. When I phoned them to please refund me, they said they will look into it and phone me back. I have phoned them several times with no avail and I am still waiting for my refund. Every time I phone they have a new excuse and promise to refund me... Worst service ever!
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
29 Sept 2022, 11:38Hi Aleshia.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply29 Sept 2022, 11:38
Official
Hi Aleshia.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
AM
Aleshia M's updateReviewer Update
29 Sept 2022, 13:23Thank you kindly.
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Aleshia M's update29 Sept 2022, 13:23
Reviewer Update
Thank you kindly.
AM
Aleshia M's updateReviewer Update
29 Sept 2022, 14:26No they are saying I will only get my money in 7-10 working days??? THIS IS NOT ACCEPTABLE????? I requested the refund early last week how can this take so long?
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Aleshia M's update29 Sept 2022, 14:26
Reviewer Update
No they are saying I will only get my money in 7-10 working days??? THIS IS NOT ACCEPTABLE????? I requested the refund early last week how can this take so long?
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Aleshia M's updateReviewer Update
30 Sept 2022, 12:20I logged my refund early last week... You can not take peoples money and then take so long to pay them back when it was YOUR ERROR!!!
I have children to feed!!!!!!!!! Please understand that what you are doing IS NOT FARE!!!!!!!!!! First they said 3-5 working days and now its 7-10???? Get your **** together man!
I have children to feed!!!!!!!!! Please understand that what you are doing IS NOT FARE!!!!!!!!!! First they said 3-5 working days and now its 7-10???? Get your **** together man!
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Aleshia M's update30 Sept 2022, 12:20
Reviewer Update
I logged my refund early last week... You can not take peoples money and then take so long to pay them back when it was YOUR ERROR!!!
I have children to feed!!!!!!!!! Please understand that what you are doing IS NOT FARE!!!!!!!!!! First they said 3-5 working days and now its 7-10???? Get your **** together man!
I have children to feed!!!!!!!!! Please understand that what you are doing IS NOT FARE!!!!!!!!!! First they said 3-5 working days and now its 7-10???? Get your **** together man!
AM
Aleshia M's updateReviewer Update
03 Oct 2022, 07:27Because you guys are absolutely useless... I have read your ratings and looks like i'm not the only one complaining about your poor service... Its very sad to see a company with so much potential have such terrible client service.
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Aleshia M's update03 Oct 2022, 07:27
Reviewer Update
Because you guys are absolutely useless... I have read your ratings and looks like i'm not the only one complaining about your poor service... Its very sad to see a company with so much potential have such terrible client service.
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Aleshia M's updateReviewer Update
03 Oct 2022, 08:04Can you please provide me with a proof of payment?
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Aleshia M's update03 Oct 2022, 08:04
Reviewer Update
Can you please provide me with a proof of payment?
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Aleshia M's updateReviewer Update
03 Oct 2022, 09:03*** Is this also going to take 7-10 working days?
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Aleshia M's update03 Oct 2022, 09:03
Reviewer Update
*** Is this also going to take 7-10 working days?