mT
mmapheko T
1 reviews | Active since Jan 2020
04 Jun 2025, 06:14
Rain internet services-disappointment
I logged a ticket with rain on the 2 June 2025 regarding the disconnection of my internet services. I paid on the 23 May 2025 and my payment was not allocated and they don't even have a number that you can call. You must chat with an AI robot. Today is the 4th no response no nothing. What a disappointment. I made follow ups over and over again.
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Rain's replyOfficial
04 Jun 2025, 07:00Hi mmapheko T,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Rain's reply04 Jun 2025, 07:00
Official
Hi mmapheko T,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We're looking into your billing query; we will be in touch to further assist.
Regards,
rain.