NM
Noz M
1 reviews | Active since Feb 2025
04 Feb 2025, 10:27
Rain internet Services Billing - ****!
My experience with Rain billing has been extremely frustrating. I have used my debit card since I started using Rain, on 3 occasions rain has denied receiving my payments whereby I have been paying via the My Rain App on those occasions...The amounts go off on my bank statement with a Rain reference...getting assistance with this is simply impossible as you are just sent from pillar to pillar. As much as the network works fine. the billing situation simply makes the total experience with Rain extremley horrific!!!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
04 Feb 2025, 10:40Hi Noz M,
Thank you for bringing this to our attention,
We are reviewing your billing query and will be in touch soon.
Regards,
rain.
Thank you for bringing this to our attention,
We are reviewing your billing query and will be in touch soon.
Regards,
rain.
Rain's reply04 Feb 2025, 10:40
Official
Hi Noz M,
Thank you for bringing this to our attention,
We are reviewing your billing query and will be in touch soon.
Regards,
rain.
Thank you for bringing this to our attention,
We are reviewing your billing query and will be in touch soon.
Regards,
rain.
NM
Noz M's updateReviewer Update
04 Feb 2025, 13:00Thank you for the prompt response, however someone did call me this morning. But because I was in a meeting I asked them to call back at 11, they suggested 11:30....still no call!!!
NM
Noz M's update04 Feb 2025, 13:00
Reviewer Update
Thank you for the prompt response, however someone did call me this morning. But because I was in a meeting I asked them to call back at 11, they suggested 11:30....still no call!!!