Rain internet servicee a no go!

To start with, stay away from Rain. Took their 5G uncapped package sometime around middle september 2020, which was a total joke and just brought frustrations. It worked for only 2 days after they delivered it, and that was it. Since then it was just follow ups after follow ups of no service, which I decided to cancel the package after 3 to 5 days of the purchase. They sent me an email with the request of my location for the collection of their router, and the reason for cancelation, which I did, but they never canceled it. A month later they debited, I got ****ed and I called and followed up, Jane Papo from Rain promised to action, but nothing happened... I have sent her several follow up emails with no response, and today I am seeing yet another debit after I have canceled.

I will be escalating them so they refund my money and cancel this stupid services of their.