Rain Internet Service provider will keep debiting your account, even after you have cancelled your subscription.

On the 8th of November 2022, I called Rain support and informed them that, I would like to cancel my subscription with them, since I now have Fibre at home. I even received an email confirmation for the cancellation with reference number: ***.

To my great disappointment, Rain has debited my account this morning. I have tried calling multiple times and the lines are busy, I even held on for more than 15 minutes on the phone waiting for a consultant.

I will never recommend anyone to use Rain anymore. The funds that they have debited from my account must be returned today.