SW
Shaun W

1 reviews | Active since Jul 2009

07 Dec 2020, 11:48

Rain Internet Service Provider: Not recommended

Wow, what a dogs breakfast! I asked for the router to be collected on the 10th of December 2020, then I get a call on the 27th that RAM Couriers want to collect the inverter. Then Rain disconnects my router so I have no internet at the end of the month. I have packet the router neatly into the original box with all the cables and brackets. Please come and collect it.

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Replies (4)
Rain
Rain's reply07 Dec 2020, 11:58
Official
Hi Shaun

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

SW
Shaun W's update09 Dec 2020, 15:12
Reviewer Update
Hi Mosa, still waiting for Rain to contact me for collection of the router. Are you guys so busy that you have to leave again before getting here?
SW
Shaun W's update12 Dec 2020, 12:34
Reviewer Update
Hi Mosa, still waiting for Rain to contact me for collection of the router Let's see how many times I have to post here before I get a call from Rain.
SW
Shaun W's update12 Dec 2020, 12:37
Reviewer Update
Really doesn't help if you post a copy and past polite reply and then do nothing. Well done!