SS
Stanley S
1 reviews | Active since May 2014
03 May 2022, 10:06
Rain internet service provider | Not contactable
I have ordered and payed for the service, but unable to get hold of any call center or support channel. Not a good start even before i am able to use the service. I have gone as far as reaching out on their social media.
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
03 May 2022, 10:13Hi Stanley
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply03 May 2022, 10:13
Official
Hi Stanley
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
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Stanley S's updateReviewer Update
03 May 2022, 10:37I was trying to get in touch with any representative form your company to find out if i can pick it up somewhere. What channels do you have for customers to get in touch?
We willing to collect as it is urgently needed.
We willing to collect as it is urgently needed.
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Stanley S's update03 May 2022, 10:37
Reviewer Update
I was trying to get in touch with any representative form your company to find out if i can pick it up somewhere. What channels do you have for customers to get in touch?
We willing to collect as it is urgently needed.
We willing to collect as it is urgently needed.
SS
Stanley S's updateReviewer Update
03 May 2022, 11:45Do you have any further information with regard to the request to collect?
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Stanley S's update03 May 2022, 11:45
Reviewer Update
Do you have any further information with regard to the request to collect?
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Stanley S's updateReviewer Update
03 May 2022, 12:50Hi
If that is the case and you confirm we will receive it tomorrow then we will wait till then.
Kind Regards
Stanley Smidt
If that is the case and you confirm we will receive it tomorrow then we will wait till then.
Kind Regards
Stanley Smidt
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Stanley S's update03 May 2022, 12:50
Reviewer Update
Hi
If that is the case and you confirm we will receive it tomorrow then we will wait till then.
Kind Regards
Stanley Smidt
If that is the case and you confirm we will receive it tomorrow then we will wait till then.
Kind Regards
Stanley Smidt
SS
Stanley S's updateReviewer Update
04 May 2022, 12:54 Good day
Please confirm delivery is happening today? it is already afternoon and i have received no notification of planned delivery.
Kind Regards
Stanley Smidt
Please confirm delivery is happening today? it is already afternoon and i have received no notification of planned delivery.
Kind Regards
Stanley Smidt
SS
Stanley S's update04 May 2022, 12:54
Reviewer Update
Good day
Please confirm delivery is happening today? it is already afternoon and i have received no notification of planned delivery.
Kind Regards
Stanley Smidt
Please confirm delivery is happening today? it is already afternoon and i have received no notification of planned delivery.
Kind Regards
Stanley Smidt
SS
Stanley S's updateReviewer Update
04 May 2022, 14:09I am still waiting on a reply? and delivery.
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Stanley S's update04 May 2022, 14:09
Reviewer Update
I am still waiting on a reply? and delivery.
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Stanley S's updateReviewer Update
04 May 2022, 14:41Hi , the day is almost done and i was told this will be delivered today.
I need you to get this to me asap.
I need you to get this to me asap.
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Stanley S's update04 May 2022, 14:41
Reviewer Update
Hi , the day is almost done and i was told this will be delivered today.
I need you to get this to me asap.
I need you to get this to me asap.
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Stanley S's updateReviewer Update
04 May 2022, 16:25Still nothing !!
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Stanley S's update04 May 2022, 16:25
Reviewer Update
Still nothing !!
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Stanley S's updateReviewer Update
05 May 2022, 07:54This is really frustrating, the online comments seems to be accurate with regard to the service delivery from Rain South Africa. Delivery was confirmed for yesterday , and i could not get a reply from the company
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Stanley S's update05 May 2022, 07:54
Reviewer Update
This is really frustrating, the online comments seems to be accurate with regard to the service delivery from Rain South Africa. Delivery was confirmed for yesterday , and i could not get a reply from the company
SS
Stanley S's updateReviewer Update
05 May 2022, 11:08At 12:43 is will be 48 hours since i received communication from Rain. This is ridiculous that a company can be so flippen when it comes to customer service.
Can i expect any new information from you? Delivery was promised yesterday.
I require this service for work and it is very critical that i receive the product i paid for today.
Can i expect any new information from you? Delivery was promised yesterday.
I require this service for work and it is very critical that i receive the product i paid for today.
SS
Stanley S's update05 May 2022, 11:08
Reviewer Update
At 12:43 is will be 48 hours since i received communication from Rain. This is ridiculous that a company can be so flippen when it comes to customer service.
Can i expect any new information from you? Delivery was promised yesterday.
I require this service for work and it is very critical that i receive the product i paid for today.
Can i expect any new information from you? Delivery was promised yesterday.
I require this service for work and it is very critical that i receive the product i paid for today.
SS
Stanley S's updateReviewer Update
01 Jun 2022, 18:58So i cancelled my line due to speed issues and it being intermittent. The line was cut on the 31st of May, even though i received the device and started using on the 6th of May and paid for a Month. Please reconnect the service or pay me Pro Rata for days i did not use the service
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Stanley S's update01 Jun 2022, 18:58
Reviewer Update
So i cancelled my line due to speed issues and it being intermittent. The line was cut on the 31st of May, even though i received the device and started using on the 6th of May and paid for a Month. Please reconnect the service or pay me Pro Rata for days i did not use the service
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Stanley S's updateReviewer Update
02 Jun 2022, 10:46Thank you, can I assume that the collection of your equipment will be arranged. i do not want to be charged for that and am willing to drop it of as well.
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Stanley S's update02 Jun 2022, 10:46
Reviewer Update
Thank you, can I assume that the collection of your equipment will be arranged. i do not want to be charged for that and am willing to drop it of as well.