MT
Morgan T
1 reviews | Active since Apr 2018
13 Feb 2021, 21:29
Rain Internet Service Provider Is BS!
Wow what a load of BS, what kind of business is Rain running? can never get any real assistance. I'm always experiencing network problem which are definitely on Rain's side but all I get told is "Restart your device" every single time?? how will restarting my device give me more that 0,13mb/s? how is this even sold as 4G? I'm done with this BS!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
14 Feb 2021, 07:37Good morning Morgan.
Please accept my humble apologies for the service that you have received thus far. Please note that an email was sent to you on January 17 13:35. If you need any further assistance please respond on that eamil.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far. Please note that an email was sent to you on January 17 13:35. If you need any further assistance please respond on that eamil.
Kind Regards
Mosa
Rain's reply14 Feb 2021, 07:37
Official
Good morning Morgan.
Please accept my humble apologies for the service that you have received thus far. Please note that an email was sent to you on January 17 13:35. If you need any further assistance please respond on that eamil.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far. Please note that an email was sent to you on January 17 13:35. If you need any further assistance please respond on that eamil.
Kind Regards
Mosa
MT
Morgan T's updateReviewer Update
14 Feb 2021, 12:52What email? I have never received an email from Rain on the 17th of January 2021, all I got was a response in the DM on twitter which was not helpful either because it was just excuses and not a real solution or explanation of why I'm experiencing slow internet. Why am I even referred to a 17 January email I never received for an issue I am currently experiencing? This is the lack of assistance I'm talking about, Rain has little regard for it's customers.
MT
Morgan T's update14 Feb 2021, 12:52
Reviewer Update
What email? I have never received an email from Rain on the 17th of January 2021, all I got was a response in the DM on twitter which was not helpful either because it was just excuses and not a real solution or explanation of why I'm experiencing slow internet. Why am I even referred to a 17 January email I never received for an issue I am currently experiencing? This is the lack of assistance I'm talking about, Rain has little regard for it's customers.