NT
Nomthi T

1 reviews | Active since Oct 2018

04 Oct 2025, 10:50

Rain internet service provider is a ****

I'm utterly disgusted by rain internet service provider. I canceled the wifi internet in July 2025. They provided me with a reference number but every month they keep on sending an invoice that I owe them the service they never provided. Worse, on daily basis there is is a daily penalty fee that my bank charges for insufficient funds due to rain trying to make a debit funds from my account. I've been communicating with the cancelation department to sort this out since July. They just give reference number for cancelation but on daily basis I keep on getting messages to pay for the internet they never provided. I want all my money that is debited as penalty cause by this ****ty internet service provider called rain unlimited

0
Replies (2)
Rain
Rain's reply04 Oct 2025, 11:23
Official
Hi Nomthi 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.

NT
Nomthi T's update11 Oct 2025, 08:44
Reviewer Update
#***8

#***2

Matter is still not resolved