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Sean P

1 reviews | Active since Feb 2023

01 Feb 2023, 15:29

Rain internet service provider

I have asked Rain to cancel my contract in December and i have not used their services at all for 2 months and now they have charged me over R2000 for the services i have asked them to cancel 2 months ago and get no reply from their support team. I feel Rain is a useless service provider and just takes your money.

0
Replies (8)
Rain
Rain's reply01 Feb 2023, 15:30
Official

Hi Sean 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
SP
Sean P's update01 Feb 2023, 15:36
Reviewer Update
has my bank account been credited?
SP
Sean P's update01 Feb 2023, 15:54
Reviewer Update
Okay thank you so what is the amount I will getting paid back?
SP
Sean P's update01 Feb 2023, 16:07
Reviewer Update
that's nonsense you have debited my account of R2000 for December and January: we have credited the account for the outstanding amount for the January 2023 invoice
SP
Sean P's update01 Feb 2023, 16:09
Reviewer Update
I have paid in full for November so don't come with stories that I owed for November.
Pay me my January payment back asap or I will take this further.
SP
Sean P's update01 Feb 2023, 16:13
Reviewer Update
payment made in full in November invoice number: ***9
SP
Sean P's update02 Feb 2023, 11:09
Reviewer Update
this is absolute nonsense how I have been treated as my internet in November and December was extremely slow and I logged it numerous times and nothing was done to help me. then I still get charged full price. I feel that Rain does not care about customer service and only about payments!!
SP
Sean P's update02 Feb 2023, 14:34
Reviewer Update
I am surely not gonna take this lying down i will let everyone person that i have recommended to use Rain to change their service provider. and all my social media friends will know of the ******* you people are.