DS
Dewald S
1 reviews | Active since May 2017
02 Sept 2026, 16:42
rain internet service is horrible
Took out a Loop phone from rain paid it and the next day the sistem cancelled it wanted to redo the order but was adviced have to pay again and wait for previous order to refund this is horible service you pay for something and dont receive it and your order gets cancelled no one knows why and no assistance
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Replies (2)0
Replies (2)
Rain's replyOfficial
02 Sept 2026, 17:50Hi Dewald,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your LoopPhone enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your LoopPhone enquiry and will reach out with an update.
Regards,
rain.
Rain's reply02 Sept 2026, 17:50
Official
Hi Dewald,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your LoopPhone enquiry and will reach out with an update.
Regards,
rain.
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your LoopPhone enquiry and will reach out with an update.
Regards,
rain.
DS
Dewald S's updateReviewer Update
02 Sept 2026, 19:11Thank you as my refund has not been done yet so that i can redo order this was not my mistake dont understand why i have to wait to redo my order if u cancelled it please resolve asap that i can reorder
DS
Dewald S's update02 Sept 2026, 19:11
Reviewer Update
Thank you as my refund has not been done yet so that i can redo order this was not my mistake dont understand why i have to wait to redo my order if u cancelled it please resolve asap that i can reorder