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Phathisani M

1 reviews | Active since Nov 2021

15 Jan 2023, 20:53

Rain internet service is a pandemic 😭😭😡😡😡🥵🥵🥵

No Service-EVERY SUNDAY

The most inconveniencing thing is we pay a full subscription every month only to have a quarter of the month without service. The entire day we have no service. Rain internet service is a pandemic🥹🥹🥹 No explanation whatsoever. I am tired of complaining all the times.

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Replies (3)
Rain
Rain's reply16 Jan 2023, 08:13
Official

 Hi Phathisani 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
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Phathisani M's update18 Jan 2023, 15:10
Reviewer Update
I am so disappointed and disgusted with Rain internet service. Today is Day 4 with no access to the internet. I have called and all the consultants can’t provide Turn around time for the tower to be fixed. I am spending so much money buying data. Working from home has become a nightmare due to this inconvenience. How long does it take for technicians to sort out this issue😡😡😡😡😡🥵🥵🥵🥵🥵🥵


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Phathisani M's update18 Jan 2023, 15:12
Reviewer Update
An apology is not enough. It is a line that gets to be taught in a client services training!
I will never recommend Rain to anyone