RAIN INTERNET SERVICE A **** AND I PAID 5G AND NO INTERNET

I have paid for 5g and it's been a week without internet and when I call the number on their website I keep getting that they are escalating the matter however today I decided to ask the lady I spoke can she tell from their system if I have been calling them about the same issue guess what she cannot and she sounds very foreign clueless. PEOPLE NEEDS TO BE AWARE RAIN COMPANY DOES NOT CARE ABOUT EXISTING CLIENTS ONLY THE NEW ONES, TALKING FROM EXPIRIENCE. I AM CANCELLING THEIR **** SERVICE SINCE I CANNOT EVEN WORK BECAUSE OF THEM.