Rain Internet Service

Hi Fatima.

Thank you for responding so promptly. However, I've received no further information and correspondence regarding my issue with Rain's 4g speed in Cape Town.

May I expect feedback soonest, as I'm paying R479 percent for a service which I cannot use.
Warm regards
Wayne

Would you like me to send you a Speed Test Report?

If so, please provide me with your email address.

When may I expect a reply and either a solution to this problem, or an arrangement going further. I still wish to use the services of Rain and especially when 5g rolls out in Cape Town.

Please be mindful that every day I wait on Rain's reply, the more money I'm losing.

Regards Wayne

Fattima, the whole country and world is in crazy situation presently. However, my request and messages are urgent. I need to earn money to feed my family. We're about to run out of money for food and medication.

22 Jun 2020, 17:40

Hi Wayn

Trust you are well and keeping warm.

My apologies for the service that you have received thus far.

Please may I have your email address that you created your rain profile so that I may assist you.

Regards
Fattima

Hi Fattima. I've been extremely patient. I'm not aware of any email contact from you.

I'm very restricted for time. Is there something that you can help with or suggest? Or am I simply wasting my time?

Regards Wayne

I was told by Fattima on the 22nd of June 2020 that she would sort my problem out. Nothing has happened to date.