kK
kallie K

1 reviews | Active since Apr 2011

24 Dec 2020, 13:22

RAIN internet QUICK to take SLOW to deliver

These people at rain customer care just say your querie has been resolved without taking the time to find out what is going on I lodged a complaint Ticket nt (***) after 2 hiurs or so received a message stating tye complaint was resolved yet no answer on my complaint tyat my sim card was not delivered due to tye rain consultant gave the wrong nr to the courier company and they could not reach me for 2 days.

0
Replies (1)
Rain
Rain's reply24 Dec 2020, 13:55
Official
Good afternoon Kallie 

Please accept my humble apologies for the service that you have received thus far, I see that one of our agents sent you an email 36 minutes ago, If your issue is not resolved please do communicate with the agent handling your ticket.

Stay safe .

Regards
Mosa