MM
Marc M
1 reviews | Active since Sept 2020
10 Feb 2021, 15:30
Rain internet providet
At first, our experience with rain was amazing, but now, it's a total disappointment.
I've paid R480 5 days ago for my subscription, and I remain disconnected, and from time to time I get connected but no internet access.
I'm not getting what I paid for, I'm at a point where I want to take things further.
I find it so disappointing that rain (an internet provider)
Doesn't have a call centre to solve such problems, you have to log a ticket, and to my knowledge if a ticket is closed the problem is resolved. I've logged a ticket and randomly it was closed.
I want my internet on or my money back.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
10 Feb 2021, 16:48Good afternoon Marc
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply10 Feb 2021, 16:48
Official
Good afternoon Marc
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
