CB
Caitlin B

1 reviews | Active since Oct 2020

26 Oct 2020, 10:29

Rain Internet Provider - No service

I have had issues for over a month with no support. I have had to cancel my subscription and go for another service provider. The network was always down and they were telling me it was the device, which it was not - tested. Disappointed as it was nice when the network was up. Unfortunately couldn't even get my money back for the month and the net month.

0
Replies (2)
Rain
Rain's reply26 Oct 2020, 11:14
Official

Hi Caitlin B

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
CB
Caitlin B's update26 Oct 2020, 11:16
Reviewer Update
That is what was promised last time unfortunately. No one contacted me.