RAIN INTERNET PROVIDER IS USELESS

I would never refer anyone to Rain. They mess up on billing dates, their app tells you to pay whatever amount, there is no option to change it, so you pay what it says, then they harass you for more payments. The consultants just read from their screens and do not actually listen to your complaint and help you, they blame the customer. I've had to deal with them too many times to count and nothing gets sorted . It's completely messed up. I cancelled with them for the poor service and terrible internet we received, off half the time, then they demand payment for services I did not receive. Worst internet provider in SA. When you ask to speak to a team leader, supervisor, CFO or CEO, they either ignore you or say we don't have one. The call centre is in India so that's not helpful. The consultants are cheeky and disrespectful and cut the customer off while the customer is explaining the situation. I'm done with rain.