1 reviews | Active since Jul 2024
Rain internet provider
Hi, 1)Rain signal is unpredictable an very unstable. 2) I have also request a copy of contract/agreement to be emailed to me after my records have been updated on there system. Maybe my grandson will receive it in 40 years time. 3)There support services is surely something to be ashamed of.... I have contacted them on several occasions, Rain did respond with SMS acknowledging my request. Out of the 12 times I have requested support they only return my call 2 times. Call no.1 they confirmed my cancelation of subscription as on 10 of June (as well as change of my email address). On my follow up call week later Rain could not trace any of the above on there system. 4) Although I have cancelled my contract, Rain continue deducting the monthly fees. 4) Please note that a Facebook portfolio has been opened with numerous complains and unsatisfactory services. It is definitely worthwhile to check before subscribing to Rain. 5) Interesting enough is that there is no email address on Rain website and should a person be so lucky to get response from Rain through their call Centre they refuse to supply email address.
Good luck to anybody that subscribe to Rain. You gonna need it. Jan B
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
1) I am still waiting for emails. ONCE AGAIN RAIN failed. 0
2) No change yet. ONCE AGAIN RAIN failed.
3) No change yet. ONCE AGAIN RAIN failed.
4)No effort from rain to contact me. I got proof of payment that went off that does not reflect on account which will clearly bring my account up to date. ONCE AGAIN RAIN failed.
5) Rain did not contact me i.r.o. any of above mentioned.
6) I have sent another request for rain to contact me. ONCE AGAIN RAIN failed.
7) Can Rain confirm that the service has been terminated as from 10 July 2024 and that no liability for any charges after the 10 July will be raised.
I hereby request a representative with the necessary authorization to contact me. They got my contact details.
1) I am still waiting for emails. ONCE AGAIN RAIN failed. 0
2) No change yet. ONCE AGAIN RAIN failed.
3) No change yet. ONCE AGAIN RAIN failed.
4)No effort from rain to contact me. I got proof of payment that went off that does not reflect on account which will clearly bring my account up to date. ONCE AGAIN RAIN failed.
5) Rain did not contact me i.r.o. any of above mentioned.
6) I have sent another request for rain to contact me. ONCE AGAIN RAIN failed.
7) Can Rain confirm that the service has been terminated as from 10 July 2024 and that no liability for any charges after the 10 July will be raised.
I hereby request a representative with the necessary authorization to contact me. They got my contact details.
