MS
Monique S
1 reviews | Active since Nov 2022
10 Aug 2023, 13:55
Rain Internet Provider
Ridiculus! All the lights on my device is on, I have called twice with the same problem, I have reset the device a few times, changed the location and still nothing has changed. My wifi is incredibly slow. I can only have one device connected to the device and still it doesn’t work. This is ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Aug 2023, 14:03Hi Monique
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply10 Aug 2023, 14:03
Official
Hi Monique
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MS
Monique S's updateReviewer Update
12 Aug 2023, 13:50My wifi is still not working and it has been over two weeks!! When will this be resolved? I work from home and need my wifi to work!
MS
Monique S's update12 Aug 2023, 13:50
Reviewer Update
My wifi is still not working and it has been over two weeks!! When will this be resolved? I work from home and need my wifi to work!
MS
Monique S's updateReviewer Update
14 Aug 2023, 06:33All the lights are on and active on the device, but none of my devices work when connected to the rain device. It states on my devices: connected, no internet. When there is internet it is extremely slow and only one device at a time can be used then. For example, only one phone and not both phones in the house. I cannot use my phone and laptop at the same time, because then nothing works. I have reset the device and changed the location and still nothing. Please I need this resolved as I work from home.
MS
Monique S's update14 Aug 2023, 06:33
Reviewer Update
All the lights are on and active on the device, but none of my devices work when connected to the rain device. It states on my devices: connected, no internet. When there is internet it is extremely slow and only one device at a time can be used then. For example, only one phone and not both phones in the house. I cannot use my phone and laptop at the same time, because then nothing works. I have reset the device and changed the location and still nothing. Please I need this resolved as I work from home.