Rain Internet poor service provider

I've been using rain for the last few months and had very little to complain about until recent events. Firstly their admin system is none existent as they simply decide when they want to deduct your monthly fees. Mine went off on the 5th of this month which ment the payment was missed as I get paid on the 25th like most people do. I would really like to know how the 5th could even make any sense for them to try to deduct.

I then proceeded to email them to avoid having my internet cut off but despite my efforts they still cut my connection. I've been without internet and haven't heard from them since. I rely on my internet connection as I work from home. I've had to buy data bundles each day which cost me more than it should have.

I really feel like even though Telkom is such a ****py service provider i would have been better off staying with them because at least they would've handle this situation much better.

If any of you plan to choose a new internet service provider please think it thoroughly through because even though Rain might talk a big game they are no better than the other service providers.

I'm still deciding whether I should discard of this SIM and look for other options as I cannot afford to purchase data bundles like this.