AS
Anabel S

1 reviews | Active since Oct 2023

26 Oct 2023, 19:18

RAIN Internet Poor Service and Overcharge

I have tried 1 month Rain promo of R559 a month in October 2023 there is no network or services provided but 200mb data on 2 rain simcards after 1 day of no internet I made contact via online on rain app, no response or calls received but a billing date amounting to R881.55. Its not even 1 month but its overprice for a network that is not even there. Please I implore you to do proper investigation on this matter urgently.

0
Replies (3)
Rain
Rain's reply26 Oct 2023, 19:30
Official
Hi Anabel

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.

AS
Anabel S's update01 Nov 2023, 12:33
Reviewer Update
Hi Rain,

Its been days I've been waiting and no communication. Here is my number ***.
AS
Anabel S's update06 Nov 2023, 16:16
Reviewer Update
Dear Rain,

I would just WANT TO CANCEL THE ACCOUNT RETURN THE ROUTER AS THERE IS NO NETWORK SERVICE PROVIDED. I am single mom with 2 kids how can you rob me with my hard earned money. today as I checked I've been billed for R1189. this is really unacceptable