Rain Internet - pathetic, bad, service

Really bad pathetic service. One of their debit orders did not go through, but then they stopped the service and kept on billing me. I made them aware of this by mail and phone, but they never got back to me, with the account keeping on being billed. By December/January I then cancelled the service, but they never did it. I again cancelled the service in April this year, but again they indicated the service had to run till the end of the period before it would be rectified. It still is showing a balance of R10000 and they are still trying to recover that amount via debit order. All I can say: complete, multiple failures of multiple company systems that just doesn't work. Pathetic, bad an unnecessary waste of my time and effort.