1 reviews | Active since Sept 2016
Rain Internet - PATHETIC
This is a complete and utter embarrassment. I complain that I receive pathetic speeds and no response for lockdown, and NOTHING or generic responses (As will be the case if they respond to this one saying somebody will contact but they don't or they send generic responses or close or merge your tick after days of nothing).
I asked for my plan to my to the off-peak 19 hours a days plan, and then they put me on Pay To Use?? I send 4 emails and people merge my ticket with others, or ignore me.
If you CANNOT take care of your customer base, STOP advertising and getting new people to disappoint. Completely disatisfactory service, and the Call Centre stopped their chat support. Clearly you guys cannot commit to, or handle the industry.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
