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Patrick M
1 reviews | Active since May 2024
25 Feb 2026, 16:22
Rain internet is F*cked up,bad service
I reported my router as faulty. Rain sends me 101 router. With e Sim. Cancels my old 1. I never had a problem with old Sim. Had coverage till I put new 101 on. I gave them back their old router. I have my own router that I was using. No problem. Now they say i am out of coverage area. Why did it work for a month at new home. No problem. 5g coverage or 4 g. It worked. Now with new 1 suddenly no coverage, no signal, can't connect. BUT ASKED THEM REACTIVATE MY OLD SIM THEN I CAN PUT IT IN MY OWN 5G ROUTER. NO SORRY CAN'T DO IT. SO NOW I SIT NO F*CKING INTERNET. AFTER 5 YEARS BY YOUR COMPANY AND YOU CAN'T HELP ME.
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
25 Feb 2026, 16:30Hi Patrick
Thank you for bringing this to our attention.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Regards,
rain.
Rain's reply25 Feb 2026, 16:30
Official
Hi Patrick
Thank you for bringing this to our attention.
Thank you for bringing this to our attention.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
Regards,
rain.
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Patrick M's updateReviewer Update
25 Feb 2026, 16:34I need internet by tonight been without for 2 days because of a **** 101 router
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Patrick M's update25 Feb 2026, 16:34
Reviewer Update
I need internet by tonight been without for 2 days because of a **** 101 router
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Patrick M's updateReviewer Update
25 Feb 2026, 17:29Thank you. Just a pity must still wait a whole week. So a whole week no internet. You can't do next delivery pity
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Patrick M's update25 Feb 2026, 17:29
Reviewer Update
Thank you. Just a pity must still wait a whole week. So a whole week no internet. You can't do next delivery pity
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Patrick M's updateReviewer Update
27 Feb 2026, 12:28As i had the idea that the problem was solved. It comes to my attention it has not.
I have not heard from rain or ccd in 2 days. So I phoned rain. Just to must hear. There is nothing happening and that the **** 101 is much better. I dont to hear that. What I want is the replacement that we spoke about and the new replacement Sim. Which was canceled by your company. Now it looks like I will be without internet for more than 7 days. Thay is if I get the replacement router by Monday. ..
I have not heard from rain or ccd in 2 days. So I phoned rain. Just to must hear. There is nothing happening and that the **** 101 is much better. I dont to hear that. What I want is the replacement that we spoke about and the new replacement Sim. Which was canceled by your company. Now it looks like I will be without internet for more than 7 days. Thay is if I get the replacement router by Monday. ..
PM
Patrick M's update27 Feb 2026, 12:28
Reviewer Update
As i had the idea that the problem was solved. It comes to my attention it has not.
I have not heard from rain or ccd in 2 days. So I phoned rain. Just to must hear. There is nothing happening and that the **** 101 is much better. I dont to hear that. What I want is the replacement that we spoke about and the new replacement Sim. Which was canceled by your company. Now it looks like I will be without internet for more than 7 days. Thay is if I get the replacement router by Monday. ..
I have not heard from rain or ccd in 2 days. So I phoned rain. Just to must hear. There is nothing happening and that the **** 101 is much better. I dont to hear that. What I want is the replacement that we spoke about and the new replacement Sim. Which was canceled by your company. Now it looks like I will be without internet for more than 7 days. Thay is if I get the replacement router by Monday. ..
PM
Patrick M's updateReviewer Update
27 Feb 2026, 14:29Nee ***. How do you do business. On Wednesday I spoke to a lady. Today they dont know jack sh*t about anything. People that i speak to. Speak about, hell the dont even know what a e Sim is. Telling me I dont gave a 5g service.
People people please. Your company is going backwards with people not knowing what is happening.
People people please. Your company is going backwards with people not knowing what is happening.
PM
Patrick M's update27 Feb 2026, 14:29
Reviewer Update
Nee ***. How do you do business. On Wednesday I spoke to a lady. Today they dont know jack sh*t about anything. People that i speak to. Speak about, hell the dont even know what a e Sim is. Telling me I dont gave a 5g service.
People people please. Your company is going backwards with people not knowing what is happening.
People people please. Your company is going backwards with people not knowing what is happening.
PM
Patrick M's updateReviewer Update
27 Feb 2026, 15:38Wow. Your agents lie to me. What was said. And what can be done not the same. I would have waited very long for a promise that can never be. NOW I WANT TO SPEAK TO A SUPERVISOR OR MANAGER. I MUST WAIT. AND IN THE MEANTIME I SIT WITH NO INTERNET. But you want my money at the end of month. Will never compensate you for lost time,internet, time,and,money.......
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Patrick M's update27 Feb 2026, 15:38
Reviewer Update
Wow. Your agents lie to me. What was said. And what can be done not the same. I would have waited very long for a promise that can never be. NOW I WANT TO SPEAK TO A SUPERVISOR OR MANAGER. I MUST WAIT. AND IN THE MEANTIME I SIT WITH NO INTERNET. But you want my money at the end of month. Will never compensate you for lost time,internet, time,and,money.......