GM
Gmaney M
1 reviews | Active since Mar 2021
12 Mar 2021, 16:06
Rain internet is a ****
This is the feedback I got from Rain.
Puleng Mthethwa (rain CeC)
12 Mar 2021, 15:16 SAST
Hi Gerald,
Thank you for taking our call yesterday.
As advised, due to the increased traffic patterns in your area, the site you are connecting to is busy during peak times.
There is no quick solution for this issue but our rain team is constantly improving/optimizing the network to provide the best experience for our users. Our apologies for the poor experience and we sincerely hope your problem will be resolved by overall network improvements in the near future.
A connection to a neighboring tower will also not work as the same issue is present.
In which case we would have to recommend cancellation.
Regards
Khwezi
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Replies (1)0
Replies (1)Rain's replyOfficial
13 Mar 2021, 06:53Good morning Gmaney.
I would like to extend my apology to you for the inconvenience caused thus far if you need further assistance, please do communicate with us via email.
Kind Regards
Mosa
I would like to extend my apology to you for the inconvenience caused thus far if you need further assistance, please do communicate with us via email.
Kind Regards
Mosa
Rain's reply13 Mar 2021, 06:53
Official
Good morning Gmaney.
I would like to extend my apology to you for the inconvenience caused thus far if you need further assistance, please do communicate with us via email.
Kind Regards
Mosa
I would like to extend my apology to you for the inconvenience caused thus far if you need further assistance, please do communicate with us via email.
Kind Regards
Mosa
