Rain Internet is a ****

My experience with rain has been terrible I get I got no coverage when I started using it so I called them and told them they said they will check and call me back they haven't they said that if the month ends without me having received coverage I would be reimbursed my money however I'm yet to be reimbursed on top of that when I check my account they've built me for the monthway I call them on as well as this current month