TM
Theolin M

1 reviews | Active since Jul 2020

22 Jul 2020, 19:03

Rain Internet disappointment

Received my sim card today. Uncapped 4G plan. Supposed to be getting up to 10mbps but I can even get 1mbps. My speed is 0.6mbps. I cannot even receive emails properly with this internet. Please do something about this. I chose you guys because there is no fibre in my area and I required uncapped internet. You guys were my only hope. Now I'll have to go back to paying over 1K a month for capped internet which will be done within the 1st week of the month but at least my browser will actually open with some speed. Really disgusting living in 2020 like this.

0
Replies (1)
Rain
Rain's reply23 Jul 2020, 08:30
Official
Hi Theolin

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline