1 reviews | Active since Apr 2020
RAIN INTERNET CONTINUES TO TAKE MONEY AFTER CANCELLATION
I cannot believe I am forced to give Rain Internet a ZERO star. Not even one star deserved. I cancelled my subscription yet they continue to take money each month. In such a way that you can hardly trace it unless you look at your day to day banking on FNB. They keep telling me that the last ‘debit order’ went off end September yet they keep taking subscription fees. R1,149x3. This is not acceptable to say the least. They keep repeating their regret on WhatsApp and claim no one can call me. Deny it’s not a BOT speaking. Seriously! When someone does answer a call or give a callback it’s the same story. Prove it was taken off your account……Watch out consumers. Keep an eye on your finances after you cancel Rain internet. I am now forced to go to the Police for a case number. This is disgusting to say the least! To think I actually referred friends and family to change up to Rain. I’m embarrassed
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
