CN
Clara N

1 reviews | Active since Jul 2012

24 Oct 2020, 09:09

RAIN INTERNET CONNECTIVITY APPALLING

I purchased a RAIN Sim card and was promptly delivered. Little did I know that this is the beginning of bad connectivity. I have been having issues with my Telkom internet and my router has been booked in for repairs. I was looking for an alternative, hence I decided to try RAIN. What a bad choice I have made. I am connected for 2 minutes and disconnected for 5 minutes or more. The network is sooooo poor. I regret my decision to give them a try. I wish I had checked the reviews before purchasing the SIM card. Now I am back to use my phone as a Hotspot- should have just remained with my Hotspot and waited for Telkom to finish with my router. Yes I have issues with Telkom, but their internet is far much better than the APPALLING RAIN NETWORK!

0
Replies (2)
Rain
Rain's reply24 Oct 2020, 11:49
Official
Hi Clara

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline
CN
Clara N's update24 Oct 2020, 13:40
Reviewer Update
Good day Yeoline, thanks for your response. My email address is ***

I really hope this makes a difference.

Regards
Clara