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I I

1 reviews | Active since Feb 2020

04 May 2025, 08:41

Rain internet *******

*******. Rain internet service provider is the epitome of useless. There is zero assistance and no service at all. Paying for something and not receiving it is theft. Rain internet company are ******* of note. Trying to speak to a human is impossible. I want my service or my money back or I'm taking this further. They cannot be allowed to continue robbing people in this economic climate

0
Replies (5)
Rain
Rain's reply04 May 2025, 09:29
Official
Hi I I,

Thank you for bringing this to our attention. We're sorry to hear this has been your experience.

We're looking your query; we will be in touch to further assist.

Regards,
rain.
II
I I's update04 May 2025, 09:33
Reviewer Update
Why don't you just admit that you have a full on internet outage and you don't know how to resolve it. All social media platforms are flooded with complaints of having zero internet since last week. This constant automated responses is very disrespectful especially after taking our money. I want this resolved TODAY and NOT via a boy response. You can't provide internet but your billing service works perfectly. What the hell. I want a refund or my service !!
II
I I's update04 May 2025, 09:36
Reviewer Update
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I know for certain it's a waste of time giving you these details.

II
I I's update04 May 2025, 09:38
Reviewer Update
Pretending there's no problem helps no one. All your company is doing is frustrating people with this pretense of acting like everything is normal and there's no national issue with your connection!!!
II
I I's update04 May 2025, 10:43
Reviewer Update
Thank you for the call. The consultant was very helpful I look forward to the issue being resolved timeously.