MM
Marlon M
1 reviews | Active since Sept 2020
28 Sept 2020, 09:37
Rain internet
Very bad upload and download speeds on the 4G unlimited option. This is my first few days with them and its horrible speeds. The replies which look to generic to what they will send everyone is,
Good day
Thank you for contacting Rain support.
Your speeds will be dependent on the 4G/5G plan you are currently on, as well as bad weather conditions and tall buildings might also affect your connectivity. If you’re looking to improve your current experience, here are some suggestions: Check the rain coverage map and make sure you are in coverage Make sure you are using the appropriate device Go to my rain, and optimise your signal to find the best place in your home to set up your device.
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Replies (1)0
Replies (1)Rain's replyOfficial
28 Sept 2020, 11:56Hi Marlon M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply28 Sept 2020, 11:56
Official
Hi Marlon M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
