1 reviews | Active since Jan 2024
******** rain internet
Rain is the most pathetic compony that exists. They deducted funds from me, gave me a weeks service and suspended my service as well as demand another payment. When I wanted to query the service suspension, I could not talk to support because I had to pay first. I had to phone them, go through sales to get to support. I was told by support that I have to pay and then they will listen to me and rectify my problem. Rain owes me 2 months of service for free. One I paid for and the other one is the month free they promised in the beginning with sign up. Last month I received an account of double my account. No service, no internet, no pay. They also claim that a month to month contract goes into arears. There was usage on my line. Service is suspended, so how can I use it. Besides, the router is stowed away and not even plugged in so how can I use it. They are con artists and ********s. They ***** their users money and demand more. I asked a few times to cancel my service, nothing. They just send bill after bill after bill.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
