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Trevor E
1 reviews | Active since Jan 2025
29 Jan 2025, 12:11
Rain Internet
I suspect I have been charged in arrears for an account cancelled which was payment in advance. to clarify Since 31/12/2024 I have been requesting to be sent invoices for my account with Rain Internet for the 2022 year to be sent to my email. NO RESPONSE. Reference numbers ***4 ***8 ***0 ***8 ***6 *********72 Tried with telephone call center, online call center, email support, doesn't help, they just tell you they're escalating my request. NOTHING HAPPENS !! I contacted a consumer journalist who asked me to email *** and *** and their consumer manager Tyla Baker. NO RESPONSE. It is impossible to get admin support from Rain Internet
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Replies (1)0
Replies (1)Rain's replyOfficial
29 Jan 2025, 12:24Hi Trevor E
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply29 Jan 2025, 12:24
Official
Hi Trevor E
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
