Rain Internet

I have been stuck with a router that does not go on anymore. Even when plugged in to a proper power socket, it would not turn on.

I have phoned and emailed RAIN for 6 weeks straight, they respond with a ticket number and the “promise” that the router will be exchanged with a new router within 48-72 Hours. I’ve been waiting 6 weeks now with a list of Ticket numbers!

I think they have the worst internet service provider after sales service and I can’t even cancel my subscription because it won’t allow me to cancel online or via phone call. Tried that as well.

They just keep collecting money for something that doesn’t work and I can’t stop it!!!

Makes my furious 🤬